Customers

Speaking to customers who prosper from having a company wide bespoke database confirms our approach, experience and expertise combine to deliver the benefits we promise.

From West Kilbride on the picturesque west coast of Scotland, to Leicester in the heart of the Midlands, to the thriving industrial estates of Stallingborough near Grimsby, and across the Pennines to bustling Bolton, our databases guarantee business owners derive the maximum margin from the resources available…day-in-and-day-out.

Please contact us if you are interested in how we have helped any of the following companies:

ACL Advanced Calibrations Ltd

360Base delivers finger tip control on enquiries, estimates, orders and stock for the North’s largest independent calibration house, serving a collection and delivery area between the Scottish Borders and the Humber.
A J Johnstone & Company

Established for over 40 years, 360Base has helped Johnstones become one of the UK’s leading Photographic Equipment Repair Specialists. With 75000 plus repairs the database is crucial to the successful day-to-day running of the business. Please click here for an overview of how 360Base gives them a complete picture of every repair that passes through their workshops. Read more
AKV Architectural Fabrications Ltd

360Base replaced error prone, inconsistent spreadsheet estimating for this prominent Co Durham cladding manufacturer. Please click here to see how 360Base has helped people save time and become more productive. Read more
Alan Sewell Limited

One of the earliest users of Lynchpin, our complete job card to invoicing system for commercial repair workshops, this thriving Co Durham business will gladly outline to you the massive benefits of using software tailored to match your operation.
Bolton Bros (Surgical Shoes) Limited

With nigh on 300,000 patient records this major NHS specialist supplier relies on 360Base to manage and track quotations, orders, stock and store client footwear profiles. The system seamlessly works alongside Datafile Premier accounting software which has been adapted to suit Bolton’s working practices. Please click here for an overview of the system. Read more
Collectables Glass & China

Datafile Premier manages the operation of this rapidly growing and expanding specialist retailer. We quickly and affordably tailored Datafile to help head office manage the 8 stores within the group and provide instant key analysis on multiple companies’ payroll, purchase ledger, and multi cost centred nominal ledger.
Cubby Construction Limited

A long established client of Database Software Solutions, Cubby is a leading construction company working in the North of England and Southern Scotland. Having migrated from Multisoft to Datafile Premier, management are delighted with the ease and simplicity of the many ways Datafile has been adapted to suit their multi faceted construction and civil engineering organisation.
Exclaim Advertising Limited

A small and personal advertising agency based on the outskirts of Newcastle upon Tyne, Exclaim needed a specialist job tracking system for controlling their media and print services. The company wide database we developed for them simplified streamlined, and turned a unwieldy maze of paperwork and spreadsheets into a powerful tool that delivers instant analysis across clients, suppliers, employees and work done.
H Short & Son Limited

In 2003 we were recommended to Shorts and Silvery Tweed Cereals as a company who could quickly build a highly tailored database for their specialist cereal manufacturing business. They had struggled in house to build one in Access and had given up. Within 90 days we had built and commissioned a 20 user application that manages batched stock control on a customer order item level, raw materials from suppliers and accurately tracks quality assurance. Our strength was providing a system whereby any ingredient of any customer order could be batched tracked to a supplier’s raw material delivery. An additional challenge was the fact that the customer’s manufacturing plant is split across three sites up to a mile apart. The application runs under Windows server and Citrix.
J Morrow & Sons

In 2006 one of the owners of J Morrow & Sons took his camera into A.J.Johnstone & Co in Glasgow, another of our clients. Highly impressed by the way Johnstone’s booked the camera into their system; Alisdair Morrow contacted us and asked us if we could adapt the 360Base repair software for his clock restoration business. A small 4 people business, Morrows like many of us, found paperwork a tedious chore that gobbles up time. Valuable time that could be used repairing and servicing clocks. The system runs on a two user network and has freed up time which is now spent on invoiceable work. With the same staffing levels they are now able to invoice more repairs and services.
LGV Services

The first client we developed Lynchpin for. A small 4 fitter operation in Newcastle LGV had become frustrated by the growing mountain of paperwork. Wall planners, books and Sage Line 50 all managed small isolated pockets of the business process. At times of holiday and absence demands on time made it a frustrating place to work. Lynchpin eliminated the inefficiencies, dramatically increased the speed of invoice production and provides a rich stream of information on clients, their vehicles, the work done and the parts used. They estimate that the system saves them over 20 hours per week. With greater control over fitters and the work done the system has paid for itself many times over.
If you are a commercial vehicle repairer, find out how Lynchpin can free up time and increase your average job margin »
Louie Clothing

Running an old Dataease MSDOS database on a Novell network, Bryan Richardson decided the time had come to upgrade. He himself had written the current Dataease application and any replacement need to have data and functionality compatibility as a minimum. A second criterion was that he didn’t want the expense of replacing his network. Impressed by the work we had done in the areas of bespoke sales orders and stock control for other clients, he commissioned us to replace the Datease application. One area of increased stands out is weekly batched invoicing. Under the old Dataease application it used to take one day a week. One day when admin productivity was substantially reduced. 360Base reduced this task to less than one hour.
Metcalfe Components (Sunderland) Ltd

A long established successful precision engineering business in Sunderland, Metcalfe’s had been using a forerunner of 360Base since 1997. Working for large global clients such as Caterpillar Metcalfe’s need complete control over job paperwork. The challenge was not only to replicate much of the functionality of the existing Access database but to replace it with a feature rich tool that works seamlessly with Microsoft Office and Sage Line 50. A key feature of the system is the daily import of sales orders via an Excel spreadsheet from one of their major customers. What used to take over an hour of someone’s valuable time has been reduced to a few seconds of electronic transfer. The ability to print product drawings with Job Route Cards has also seen substantial increases in efficiency, productivity and professionalism.
Nesmo Truck Bodies Limited

Another commercial vehicle repairer enjoying all the time saving, and margin increasing benefits, of our Lynchpin package. Part of a large group, the challenge here was to provide updating to their Pegasus Opera accounting package. Lynchpin replaced a longwinded handwritten job card system with a company wide tool that simplifies quotations, job cards, labour analysis and parts usage. Instant revenue and margin analysis by job, customer and operative guarantees instant accurate awareness on how their operation is performing.
Penrith Co-operative Society

Click here to read about how we dramatically improved the efficiency of this multi branch large Lake District based owned cooperative society. Read more
Redwood Commercials Limited

Another Lynchpin user. Based in Stallingborough, near Grimsby, Redwood is a well established commercial vehicle repairer. Having looked at a number of workshop management packages, Graham the MD felt that Lynchpin was the only affordable solution that easy to use and could be adapted to suit his way of working. With seamless integration to sage Line 50 Lynchpin provided Redwood with total admin control in their busy workshop.
Seaton Valley Co-operative Society

In 2006 Seaton decide to replace their in-house developed Unix Informix database which looked after their share ledger and 20 week rotational credit scheme. Here the challenge was fourfold. In the first instance we had duplicate all of the functionality of the existing system, and then modernize it to run under Windows. Secondly we had to import of all the current and historical data held by Informix. Thirdly we had to simplify it by running it from the recently updated Datafile accounting software. Finally we had to replicate the existing key performance reports and provide output for further manipulation by Excel. We achieved all of these goals and Seaton management are absolutely delighted with the high value product we delivered and the quality after sales support we continue to provide.
T Robinson & Sons Limited

Another Lynchpin user this time based in Bolton. Maintaining the fleets of some large plcs customers expect the firm’s MD, Bill Robinson, to always know about their vehicles. Lynchpin’s flexibility ensures Bill can produce on demand a robust and reliable job audit trail on every repair and test. More importantly he can share this valuable data with his clients enabling them to budget more accurately their annual vehicle maintenance costs.
Torclad Limited

Cladding contracting and manufacturing is a highly bespoke business. Fed up with forever compromising with an off the shelf CRM system Torclad in Leicester asked us to design and build a tailored sales database. The remit was simple. Build an easy to use and maintain database that tracks and creates sales opportunities across architects, clients, main contractors and subcontractors. In addition we integrated it with the familiar desktop tools of Microsoft Outlook, Word and Excel which meant a small learning curve for the sales staff. In 2010 we automated and integrated esitimating for their glass-fibre reinforced plastics division.
Discover how we can dramatically improve productivity in your specialist cladding business »