The database handles the entire facilities maintenance cycle of important clients such as Home Housing, North Yorkshire Council and B&Q. The system has simplified the booking in of small jobs, generating quotations, issuing work instructions and handles complex hourly charging rates for various customers. From disjointed spreadsheets and word documents the system instantly tracks any job from enquiry all the way through to invoicing. The system also handles Main Contracts work of applications and retentions and subcontractors.